How To Manage Your Team’s WFH Data Analysis Gap

One thing we’ve all learned in the last year is how to work without our colleagues being steps away. When it comes to data analysis, and specifically to measuring the impact of changes to the business, the physical distance between staff requires granting more trust and latitude down the organization, …

A System for Evaluating Business Program Improvement

If your organization is like most, you have to balance meeting customer expectations for delivering high quality products or services with the hard reality of needing to keep costs in line to maintain profitability. Often, organizations will implement “interventions” aimed to improve business, such as to reduce costs, increase revenue, …