A System for Evaluating Business Program Improvement

If your organization is like most, you have to balance meeting customer expectations for delivering high quality products or services with the hard reality of needing to keep costs in line to maintain profitability. Often, organizations will implement “interventions” aimed to improve business, such as to reduce costs, increase revenue, …

Considering the Benefits of Open Source Tools

The term “open source” refers to software that is developed by an individual, group, or company and made available for use by anyone free of charge.  The reason the developer opens the use of the software to anyone at no cost is to harness improvements resulting from volunteer contributions. The …