Website Tagging and Tracking

Depiction of a circuit board

Here at Fulcrum, we implement web tagging and tracking as a service for our clients. There are many valuable reasons for tracking web data including (but not limited to):

  • Understanding the appeal and clarity of website content
  • Funneling traffic to specific calls to action
  • Tracking campaign response
  • Measuring engagement among existing customers
  • Understanding geographic reach

Fulcrum helps clients choose the right web analytics platform for their particular needs, design the site tagging strategy, and implement the tagging and dashboard reporting structure.

How we have helped clients

Due to impending regulatory changes, an investment bank was seeking to streamline its research team's activities. Fulcrum helped by aggregating data, forming strategies to optimize retention efforts, and building triggers and reports to help the team execute. As part of this effort, Fulcrum utilized open source tools and in-house data capture to improve website tagging to gain insights as to how visitors interacted with the bank’s research articles. The additional details allowed the company to not only refine their retention targeting efforts, but also give feedback to analysts to improve their publications.

An eCommerce platform provider had a homegrown php system for their entertainment industry clients. Initially, they had limited Adobe analytics tagging on their site, but the tagging javascript put into their php template was becoming cluttered and upgrading their system of tagging and tracking was cumbersome. We helped take all of the tagging out of the php templates and put it into a tag manager tool, standardized the capture rules, audited the tagging rules and added more as needed for analysis. Finally, we built a vendor-neutral data layer to notify other marketing tools of capture events and variables.